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Patient Care Supervisor –Permanent Full Time


Sault Area Hospital

Company: Sault Area Hospital
Job Type: Permanent Full Time
Salary Range: $47.73- $58.70 hourly
Posting Closes: May 6, 2025 at 4:00pm
Related Link: Visit website


Purpose of Position:
Sault Area Hospital is currently recruiting a Patient Care Supervisor to join our leadership team. Reporting to the Patient Care Manager, you will supervise and direct the activities of daily operations for the Mental Health an Addictions department, ensuring safe, high quality, patient focused care is provided. The Supervisor will provide supervisory, technical and clinical support for staff, ensure compliance with all applicable policies and regulations, establish work plans and develop cooperative and productive work teams. The supervisor will act as a point of contact for departmental staff and other hospital departments. The supervisor will also be part of a larger team of Patient Care Supervisors and will assist in supporting other services as needed.

Duties:
1. Directly supervise the activities of assigned employees and ensure employees are compliant with policies, standards and proper guidelines in the performance of their duties.
2. Provide technical support for assigned staff for matters of a procedural, legislative, quality or patient confidentiality nature, as applicable.
3. Develop cooperative and productive team relationships within the department, fostering a climate of teamwork, compassion, excellence and integrity.
4. Participate in hiring activities and decisions, in collaboration with Patient Care Manager.
5. Conduct Performance Reviews for assigned staff.
6. Manage performance of staff including provision of feedback and coaching, corrective action or administering discipline as required.
7. Administer initial steps of the attendance improvement program.
8. Accountable for Health and Safety monitoring of the unit.
9. Accountable for follow up and corrective actions related to patient and employee incidents.
10. Prepare for and represent the hospital at grievance meetings.
11. Support process and service improvement initiatives by identifying opportunities and, leading efforts both with staff and other departments.
12. Conduct leader rounding of patients, staff and physicians, providing feedback as required.
13. Review daily metrics, communicate to staff, and develop action plans for course correction as required
14. Prioritize workload in own area.
15. Function as a role model demonstrating good interpersonal skills and a commitment to self-growth and development.
16. Support process improvement initiatives and look for opportunities to improve processes.
17. Assume any other duties as assigned.

Qualifications:
• Degree or diploma in a regulated health profession with a current registration in good standing with a Professional College.

Experience:
• Minimum 3 years’ experience working in Mental Health and Addictions within the last 5 years

Skills & Ability:
• Proven ability to lead a multidisciplinary team in a fast paced, sometimes stressful environment.
• Extensive knowledge of Mental Health Disorders, Addictions and concurrent disorders, evidence-based and best practice treatment modalities
• Ability to work with community partners in a health care environment
• Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
• Demonstrates effective interpersonal skills, with staff, physicians, co-workers including conflict resolution and relationship building skills.
• Demonstrated orientation toward patient centered care and customer service.
• Demonstrates behaviour consistent with Hospital Mission, Values and Standards of Performance.
• Demonstrates interpersonal sensitivity including empathy, sensitivity, and understanding of human and organizational behavior, motivational techniques and counseling skills.
• Demonstrates experience in a team environment including ability to provide direction, make priority decisions, and supervising staff.
• Demonstrated analytical and problem solving skills with the ability to identify and implement remedies in the workplace.
• Knowledge of relevant legislation, organizational and professional standards.
• Ability to work independently, think creatively, take initiative and manage own time to perform the duties of the position.
• Displays strong initiative and can establish personal goals and take responsibility for meeting them within defined timeline.
• Ability to compile schedules and prepare work assignments in accordance with organizational policies, and interpret and apply Collective Agreements language.
• Demonstrated proficiency in a Microsoft environment. Experience with Meditech preferred.

Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may be assigned and qualifications may be adjusted from time to time.

To apply for this exciting opportunity, please send a cover letter and resume outlining how your knowledge, experience, and skills are a good fit with the requirements of this position.

APPLY: Online at www.sah.on.ca/careers

POSTED: April 22, 2025 at 4:00pm to May 6, 2025 at 4:00pm

Sault Area Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.



Contact Sault Area Hospital

Sault Area Hospital
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Website
http://www.sah.on.ca/

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