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Home Hardware receives regional award

Demonstrating excellence in customer service, teamwork, community involvement, and product knowledge, the team boasts over 20 members who have been with the store for more than 15 years, including six with more than 30 years on the team.

THUNDER BAY — Memorial Home Hardware Building Centre has been named Best Home Hardware Building Centre – Central Region.

The Proud of My Home Achievement Awards and Celebration were handed out at Home Hardware’s 2024 Homecoming event in Toronto on Sept. 12, a media release said.

 “We are honoured to be recognized with the Proud of My Home Achievement Award for Best Home Hardware Building Centre in Central Canada," Chris Sauer, Dealer-Owner, Memorial Home Hardware Building Centre said.

“Along with my wife, Shannon, and our sons Justin and Jordan, we’re a team deeply rooted in Thunder Bay, and we share this recognition with the teammates and community members who have supported the store for generations.” 

The Sauers have been part of the Home team for many years. Chris started at the contractor desk before becoming the store manager and then taking ownership of Memorial Home Hardware Building Centre in 2018, the release said.

Demonstrating excellence in customer service, teamwork, community involvement, and product knowledge, the team boasts over 20 members who have been with the store for more than 15 years, including six with more than 30 years on the team. 

Memorial Home Hardware Building Centre was one of 18 stores recognized with a Proud of My Home Achievement Award.

Recipients must demonstrate excellence in staff performance and customer service, interior presentation, including clear signage, tidiness, and merchandise presentation and displays, exterior presentation, including cleanliness and attractive window displays and staff training and participation in Dealer network initiatives.  

 “On behalf of everyone at Home Hardware Stores Limited, I’d like to congratulate Chris and Shannon on this well-deserved recognition,” Kevin Macnab, President and CEO, Home Hardware Stores Limited said.

“The tenured team at Memorial Home Hardware Building Centre are trusted by their community to provide expert advice to professionals and DIYers alike. They exemplify Home’s focus on exceptional customer service,” he said.



Olivia Browning

About the Author: Olivia Browning

Olivia’s major life passion would have to be a tie between reading and writing.
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