THUNDER BAY -- When disaster strikes, most people turn on a television, radio or computer to get information.
But what happens when that disaster strikes a person who can’t see or hear? How do they get the information and help they need?
It’s a question the city is trying to answer through its annual accessibility open house Tuesday and Wednesday.
“That’s something we’re really taking a serious look at and figuring out if there is a program we can put in place to meet that need,” city inclusion co-ordinator Stephen Holloway said Tuesday afternoon at the Victoria Inn.
Accessibility Advisory Committee chair Sharon Bryenton agrees that it’s a big issue for people with disabilities in the city.
“To have (the information) brought to them in a format that they can understand. That they can see,” she said.
The open houses, with another held Wednesday at the 55 Plus Centre, are also a chance for the city to hear concerns about all accessibility needs in Thunder Bay.
The advisory committee also uses it to keep people informed about its progress for city-run facilities.
Holloway said the feedback received is always followed up. Once a concern is raised it goes directly to the appropriate department.
“Some things can be done really quickly. Some things unfortunately take a year or two especially sidewalks and curb cuts,” Holloway said.