August 5, 2016 – The City of Thunder Bay has received a commendation letter from the Ministry of Health and Long-Term Care for standards met, and exceeded by Superior North Emergency Medical Services (SNEMS) during a recent recertification inspection.
SNEMS was successful in meeting the legislated requirements for certification as a land ambulance operator in the Province of Ontario. The Ministry recognized that SNEMS continues working collaboratively with the Ministry to ensure excellence in ambulance services in the District/City of Thunder Bay, and to all Ontarians.
SNEMS was commended on the following areas that were observed during the inspection which was conducted June 21-22, 2016:
• Preparation for the certification inspection
• Level of Service
• Quality assurance initiatives
• Training
• Vehicles
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