TBPS launches trust survey

THUNDER BAY – The Thunder Bay Police Services (TBPS) wants to know how it can increase public trust.

The TBPS launched a survey on Monday, asking local residents to share their views on policing matters, such as the reasons they may not have reported crimes.

“We do this as part of our commitment to provide the communities we serve with the highest level of safety and service,” said TBPS Chief Darcy Fleury in a release.

“Input is instrumental in truly understanding the needs and concerns of our residents to make the best decisions for our future.”

Tracie Smith, Director of Corporate Communications for TBPS, told Newswatch that a lot of the questions will be similar to previous surveys; however, this time some new questions in the survey will aid the police in narrowing down on some of those results.

“There's also going to be some new questions this time around that explore things like what are the top issues for Thunder Bay Police service to be dealing with, what do people feel has the most critical role in increasing community safety in our community, what might make people feel more safe and comfortable and contacting Thunder Bay Police Service for any reason,” said Smith.

She pointed out that the data from this survey will inform the TBPS strategic plan, help monitor officer performance, and “get that pulse on what the community is feeling.”

The police are using targeted advertising to connect with the public on social media. Smith said the police are “encouraging people to go ahead and click that link and take the survey.”

Members of the public who don’t see the advertisement on social media, they can take the survey here.The survey will be open for approximately eight weeks.